After 20 Years of Working on Broadway, This Husband-Wife Team Launched Their Own Production Company and Beamed-Up Their Dream Show: A Musical Parody of 'Star Trek.'
Jim and Vic Cairl discuss launching their company Peekskill Productions and its first show 'Khan!!! The Musical.'
Customers are the lifeblood of your business. You don't want to cheap out when it comes to customer retention.
Let's examine how popular brands, such as Disney and Tesla, employed these archetypes to boost loyalty and bottom-line results, and how you can apply these archetypes to your brand too.
If you are a recent or new business owner, you are likely facing some challenges that discourage you occasionally.
These short and wildly effective customer service improvement steps will set you well on your way toward becoming "the Ritz-Carlton of Industry X" or "the Zappos of Industry Y."
With these tips, your online business can offer a more enjoyable experience, set itself from the competition and encourage repeat purchases.
Crystal Media owner Crystal Vilkaitis breaks down the benefits of social media for small business owners, including how to boost sales, exposure, and brand recognition.
You know what's right for you, so trust yourself!
Dramatically improve the customer service at your business by emulating the great hotels, including The Ritz-Carlton, Four Seasons and Michael Dell's newest ultra-luxury property.
Any coffee house can serve drinks and food, but those that serve their community are truly special. Hear from owner Taren Kinebrew on how she uplifts local businesses, fellow entrepreneurs, and the next generation of business owners.
They went into business knowing exactly what their value proposition would be.
In this episode, hear how Sunbliss Café owner Tani Ahmed brought a unique, sunny spin to both her menu and approach to customer service.
Kellyn Smith Kenny, Chief Marketing and Growth Officer at AT&T, explains the power of defining your company's purpose.
Starting a business doesn't have to be difficult. Check out this 12-step guide to start your entrepreneurial endeavor the right way.